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PRIVACY POLICY

Introduction

Welcome to RELPRO Events & Entertainment! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect the data you provide when using our website and services. By accessing or using our website, you agree to the terms of this Privacy Policy.

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Information We Collect

Personal Data

We collect the following types of personal data:

  • Name and Contact Information: Including email address and phone number for account creation and communication purposes.

  • Payment Information: Including credit card details for purchase transactions.

  • Geolocation Data: For providing location-based services, if applicable.

  • User Preferences and Browsing Behavior: For personalization and analytics.

  • Voluntarily Provided Information: Through forms, surveys, or customer support interactions.

 

How We Use Your Data

The collected data will be used for the following purposes:

  • Account Creation and Authentication: To set up and manage user accounts.

  • Transaction Processing: To process and fulfill purchase transactions.

  • Communication: To communicate with users regarding their accounts, orders, and relevant updates.

  • Service Improvement: To improve our services and website functionality through analytics and user feedback.

  • Personalization: To provide personalized content and recommendations based on user preferences and browsing behavior.

  • Location-Based Services: To enhance the user experience with relevant services.

  • Research and Marketing: To conduct research, surveys, and marketing activities with user consent.

  • Legal Compliance: To comply with legal and regulatory obligations.

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Data Sharing with Third Parties

We will share limited personal data with trusted third-party service providers for the following purposes:

  • Website Operation: Including hosting, payment processing, and shipping services.

  • Analytics and Advertising: Aggregated and anonymized data may be shared to improve our services and provide targeted advertising. No identifiable personal data will be shared without user consent.

  • Legal Requirements: Personal data may be shared with government or law enforcement agencies to comply with legal obligations or protect the rights, property, or safety of our users and the public.

  • Confidentiality and Security: Third parties with whom we share personal data are contractually obligated to use it only for the purposes we specify and to protect its confidentiality and security.

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Legal Requirements

Our data practices comply with relevant legal requirements and regulations in Florida, including:

  • Florida Information Protection Act (FIPA): Protecting personal information and requiring data breach notifications.

  • Children's Online Privacy Protection Act (COPPA): Ensuring data protection for users under 13 and obtaining parental consent for data collection.

  • Florida's Biometric Information Privacy Act (BIPA): Requiring informed consent and strict guidelines for the use and storage of biometric data.

  • Florida Consumer Collection Practices Act (FCCPA): Ensuring fair and transparent collection practices.

  • Florida Security of Communications Act: Securing electronic communications and records, including proper disposal of personal information.

  • Florida Deceptive and Unfair Trade Practices Act (FDUTPA): Prohibiting deceptive trade practices, including false or misleading representations about personal information collection and use.

  • Federal Privacy Laws: Complying with laws such as the Health Insurance Portability and Accountability Act (HIPAA) for healthcare-related information, if applicable.

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User Rights

Users have the following rights regarding their personal data:

  • Right to Access: Request a copy of the personal data we hold about you, including information about how and why it is being used. Contact our privacy officer or access your account settings to exercise this right.

  • Right to Rectification: Correct or update your personal data if it is inaccurate or incomplete. Edit your account information or contact our support team.

  • Right to Erasure (‘Right to be Forgotten’): Request the deletion of your personal data from our systems, subject to certain limitations. Contact our privacy officer to exercise this right.

  • Right to Data Portability: Request a copy of your personal data in a structured, commonly used, and machine-readable format. Request that we transfer this data to another service provider, where technically feasible.

  • Right to Object: Object to the processing of your personal data for direct marketing purposes or based on legitimate interests. Use the opt-out link in marketing communications or contact our privacy officer.

  • Right to Restrict Processing: Request that we temporarily or permanently stop processing all or some of your personal data. Contact our privacy officer to exercise this right.

  • Right Not to Be Subject to Automated Decision-Making: We do not engage in automated decision-making that produces legal effects or similarly significantly affects users, unless we have explicit consent or it is necessary for entering into or performing a contract.

 

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our privacy officer at (813) 418-6953.

Thank you for trusting RELPro Events & Entertainment with your personal information. We are committed to safeguarding your privacy while providing you with exceptional service.

 

Very Respectfully,

Darnell Macapinlac

Managing Member

REL Professional Services (RELPro Events & Entertainment, RELPro Dance Promotions, & Short Home Stays)

(813) 990-9980

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